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Owned and operated by Dream Star Ventures LLC, we're happy to answer questions about patio furniture, pergolas, fire pits, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pergolas or outdoor kitchens may have specific delivery details noted on the product page.
How do I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use that tracking number to follow your shipment every step of the way. If you have any trouble locating your tracking details, send us a message and we will look it up for you.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start a return. Our team is happy to walk you through the process if you need guidance.
Can I exchange an item for a different style or size?
Exchanges are handled on a case-by-case basis depending on product availability. Contact us within the return window and let us know what you are looking for. We will do our best to find the right patio set, fire pit, or accessory for your space.
What materials are your patio furniture sets made from?
Our collections feature a range of durable materials designed for outdoor use, including powder-coated aluminum, weather-resistant wicker, and sustainably sourced wood. Each product page lists full material details so you can choose the best fit for your backyard or patio.
Do you offer assembly instructions for pergolas and gazebos?
Every pergola and gazebo comes with detailed assembly instructions included in the shipment. Many of our structures are designed with straightforward hardware and pre-drilled components to simplify setup. If you run into questions during assembly, our support team is ready to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by tracking on every shipment.
30-Day Returns
Not the right fit for your patio or backyard? Our return policy makes the process simple and straightforward.
